Effective Date: August 1, 2025
Last Updated: August 1, 2025
At by Myriad, we strive to provide efficient and reliable shipping services to ensure you receive your order promptly—whether you're in the U.S. or anywhere around the world.
Processing Time
- Standard Orders: Processed within 1-3 business days
- Expedited Orders: Prioritized processing within 1-2 business days
Note: Processing time is the time between when we receive your order and when it ships. Orders placed after 12 PM PST are processed the next business day.
Shipping Rates & Delivery Times
Shipping rates are automatically calculated at checkout based on the weight of your order and your location.
Domestic Shipping (United States via UPS, USPS)
-
Standard Shipping (5-7 business days)
- FREE standard shipping on orders over $100
- Expedited Shipping (2-3 business days)
Business days exclude weekends and holidays. Delivery to Alaska, Hawaii, and U.S. territories may take additional time.
Shipment Confirmation & Tracking
Once your order ships, you'll receive:
- Confirmation email with tracking number
- Link to track your package in real-time
- Tracking becomes active within 24 hours of shipment
Our Shipping Partners:
- Domestic (USA): UPS, USPS
Order Restrictions & Special Considerations
What We Don't Ship
- We do not process orders on weekends or federal holidays
- We cannot ship to freight forwarders
- Some products may have shipping restrictions to certain countries
Address Accuracy
Please ensure your shipping address is complete and accurate. We are not responsible for packages delivered to incorrect addresses provided by customers.
Signature Requirements
- Orders over $500 require signature upon delivery
- You may request signature confirmation for any order
Shipping During Peak Times
Please allow extra time during:
- Holiday seasons (November-December)
- Sale events
- New product launches
- Severe weather conditions
Damaged or Lost Packages
Damaged in Transit
If your package arrives damaged:
- Take photos of the packaging and damaged items
- Contact us within 48 hours at info@bymyriad.com
- Keep all packaging materials for carrier claims
Lost Packages
If tracking shows delivered but you haven't received your package:
- Check with neighbors and building management
- Contact the carrier directly
- Email us at orders@bymyriad.com within 5 business days
We'll work with the carrier to locate your package or provide a replacement.
Special Shipping Services
Gift Shipping
- Gift messages available at checkout
- Gift receipts exclude pricing information
- Special gift packaging available for select items
Pre-Orders
Pre-order items ship separately when available. You'll only be charged shipping once.
Contact Us
Questions about your shipment?
📧 Email: orders@bymyriad.com
📞 Phone: 747-777-0374
Hours: Monday-Friday, 9 AM - 5 PM PST
Shipping Address for Returns:
by Myriad
1014 S. Westlake Blvd #14-242
Westlake Village, CA 91361
Thank you for choosing by Myriad! We appreciate your patience as we carefully prepare and ship your order.